Stop Losing Enquiries When You're Busy
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25% of business calls go unanswered - for many small businesses, it’s over 60%.
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85% of callers won’t call back after a missed call.
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Missed calls cost UK businesses over £30bn each year.
We install customer enquiry protection systems that automatically respond to missed calls and enquiries, so potential customers don’t get lost when you can’t respond straight away.
Never Miss A Customer Enquiry
The Problem
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Most businesses don’t lose customers because of poor service.
They lose them because enquiries aren’t handled fast enough.
When calls are missed, forms aren’t followed up promptly, or staff are tied up with day-to-day work, potential customers often move on. It’s rarely intentional - it’s operational.
Over time, these gaps quietly lead to lost revenue and missed opportunities that are never tracked or recovered.
What We Do
We install customer enquiry response systems
When someone contacts your business and no one responds straight away, our system:
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Acknowledges the enquiry
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Provides a clear next step
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Follows up once or twice if needed
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Then stops
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No chasing.
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No spam.
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No daily management.
How It Works
1. Installation
We set the system up around how your business already receives enquiries — calls, forms, walk-ins. Nothing changes for your customers.
2. Automatic response
If an enquiry isn’t handled straight away, the system responds automatically and offers a clear next step.
3. Human handover
As soon as you reply manually, the automation stops. There is nothing to manage day to day.
Why This Matters
Businesses use enquiry response systems to:
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Reduce missed enquiries
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Respond faster without extra staff
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Remove the mental load of chasing
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Maintain consistent follow-up
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Eliminate “what happened to that enquiry?”
Most importantly, it still works on your busiest days.
Pricing Approach
One-off installation. Ongoing licence.
We charge a one-time fee to install the enquiry response system, followed by a monthly licence to keep it running and maintained.
There are no long contracts and no ongoing management retainers.
Is This Right For You?
This is for:
Owner-operators
Small teams
Service businesses
Anyone who knows enquiries slip when things get busy
This is not for:
Businesses looking for social media management
Companies wanting advertising or growth campaigns
Anyone expecting weekly marketing activity
Brands & Partnerships
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512 Media Group
Every Enquiry Handled Properly
🔹 Automated Follow-ups – No lead left behind.
🔹 Seamless Customer Engagement
🔹 Always responsive, always available.
🔹 Use during business or after work hours.
What Our Clients Say:
"Partnering with Five Twelve has been a game-changer." – Belle Vue Manchester
"Working with Five 12 helped us build a stronger online presence and establish meaningful connections." – Global Auctioneers
"We highly recommend them to anyone looking for top-tier enquiry systems." – Fletcher Bond
"Since working with 512, our apartment is booked up all year round." - Arenal Golf
Book Your Free Strategy Call Today!
📧 Email: info@512mediagroup.com | 📞Call: 07700 164329 |
Let’s start turning leads into loyal customers today!